Travel Safe

International Flights

New Protocols


The planes are disinfected rigorously every day.

Airbus A320 NEO fleet has HEPA filters, which trap microscopic particles, including coronavirus, with 99.9% removal efficiency.

The total air in the cabins is completely renewed every 3 minutes, which prevents the spread of it along the plane.

Check-in should be done digitally

Arrival at the airport

The new health controls in place required to enter the boarding lounge take additional time and can interfere with you boarding your flight on time.

To avoid any inconvenience, we recommend arriving at least 2 hrs and 45 minutes before the departure time of your flight

Airport Counter

The counter will only be available for checking luggage and for the check-in of passengers with a disability or traveling with pets.Cash payment will not be available.

Passing through health control

Mandatory use of mask, temperature monitoring, COVID19 declaration and certificates proving your residence or travel for work.


Please cooperate when boarding the plane since the new way of boarding is through small groups and interspersed according to the rows of seats, with the aim of maintaining the required social distance.

Arrival at destination

Please do not leave any items or waste when you disembark from your flight.

Remember to wear your mask, it is mandatory.

The new system contemplates the disembarkation of passengers every 2 rows, therefore, we request your collaboration to wait seated until the front rows have exited the plane. In this way we will be able to maintain the physical distance.

Protocols for the New Normal

safety and hygiene are top priorities

Post COVID tourism in Peru is definitely going to take a huge leap with more tourist visiting some of the unexplored and most beautiful places in Peru, that are rich in culture and history as well as amazing scenic beauty.

New normal:


-All transfers to and from the airport or station are still operated as a private service.

Our drivers will offer the guest antibacterial hand gel before boarding the vehicle.

To ensure safety, air conditioning will not be permitted.

According to the vehicle capacity, we will determine the maximum passengers allowed onboard, keeping at least 1-meter distance to comply with social distancing.

No passengers will be allowed on the front seat.

Facemask use is mandatory. Passengers must use a facemask.

The Transportation supervisor will ensure that drivers always have the cleaning kit as well as the car disinfection registry

Arriving in the hotel

-biosafety protocols and informative signs across property, indicating the correct hand washing process and ensuring a facemask is always used.

-In all the hotel access points, we have placed mats with disinfecting solutions for shoes.

-When entering the hotel, we have antibacterial gel dispensers for clients, guests, visitors, and team members.

-If the guest authorizes their luggage to be handled by the bellboys, they will carry bags by their handles with a cloth or disposable towels, damped with disinfectant.

-The front desk counter has an acrylic barrier with windows designed for check in, check out or any attention the guest may need, conserving 2-meter distance. Appropriate marks are set to ensure social distancing.

-The guest’s temperature will also be measured upon entrance, and in case it registers above 38°, an isolation area will be designated while a second verification is completed.

-Guests and service elevators will have cleaning and disinfecting routines every two hours, and this also applies for all common areas like stairs, handrails, phones, light switches, locks, and door handles.

-Housekeeping team members will have personal protective equipment.

-Minibar service will be suspended.

*At the time of confirming reservation we will send Protocol of each reserved Hotel

Groups. Even smaller. Even better.

-Lima. Our maximum group size has been reduced to 12 travellers on most tours to ensure even smaller groups.

-Cusco, Lima: We have reassessed the capacity of all our group services (SIC – shared), we now take up to 8 people in vehicles that have capacity for 15, thus minimizing close contact between tourists whilst also improving the service and offering a more personalized experience.

-In Machu Picchu we are keeping our policy of private guides. Our guides are trained to seek adequate spaces when guiding the group.

-Our guides, support staff and drivers have been trained to maintain an adequate distance from other groups of tourists during visits to attractions.

-Guides, support staff and drivers will use masks at all times during any service provided to tourists.

-All vehicles have alcohol gel on board and tourists are required to use it before getting in and out of the vehicle.

-We request that our clients also use a mask during the excursions; help us to look after those who are looking after you.

-At the end of each service, vehicles and equipment will be thoroughly washed and disinfected.

-We have restructured our services, offering more outdoor experiences and minimizing wherever possible visits to enclosed spaces.

-We have agreed strict protocols of cleaning and disinfection of equipment, surfaces and staff with all our providers of accommodation and catering, such as hotels, lodges, and restaurants, among others. Staff will use gloves and masks, anyone handling food will also wear a hat.

-We look after you from start to finish; from the moment you contact us, providing you with current, reliable, trustworthy information about attractions to visit, accommodation, food, climate, appropriate health protocols in each destination, etc; during the booking process we offer secure payment options and very competitive rates, we believe that we offer the best value for money; and from the start of your trip, in an airport, station or wherever you begin your experience, until your departure, there is a travel specialist to look after you, your health, and in the event of an emergency can get in touch with your loved ones back home; it’s therefore important you provide us with a contact number in your country of origin.

-Groups. With the aim of improving distancing between people, we have reassessed our group policy and are now offering groups of 8 people, with the ninth passenger free.

We are applying all of the above measures. If there is anything further you would like us to do, please feel free to ask when you reserve, we would be happy to accommodate any request you have.

International Flights. Tourism

Keep in mind that this information is constantly changing.

Last update 24.06.2021

Peru’s International Flights

Time to take a safe trip!

Updated July 26, 2021

The Jorge Chavez International airport remains open, and domestic land and air transportation continue with reduced occupancy.

Peru extended the suspension of flights from Brazil, the United Kingdom, South Africa and India until August 8, 2021 to prevent the entry of a new type of coronavirus into the country,.

Passengers onboard all the flights will be required to wear a face shield and mask and present a negative COVID -19 test (PCR-RT) taken no more than 72 hours prior to travel to enter Peru

or antigen test (within 24 hours) with a negative result prior to boarding an incoming flight to Peru, in accordance with current health regulations

Affidavit of Health and Geolocation Authorization

Double facemasks are now required to enter many establishments, including shopping centers, markets, supermarkets, department stores, and other crowded places.

As of March 15, 2021, the Government of Peru announced that travelers who take an antigen test and receive a negative result after their first day of arrival may suspend the 14-day quarantine requirement.

Travelers may take an antigen test at the airport, a local hospital, or any laboratory authorized by the Ministry of Health (MINSA). Travelers who test positive must complete the 14-day quarantine at either the Pan-American Village or location of their choice in coordination with health authorities.

Suspend until July 11, 2021, the entry into the national territory of non-resident foreigners from the Republic of South Africa, the Federative Republic of Brazil or the Republic of India, or who have made a stopover in said places in the last fourteen (14) calendar days.

On March 13, 2021, the Government of Peru suspended COVID-19 testing requirements for domestic air travel.

Double facemasks (one can be cloth) are now required to enter many establishments, including shopping centers, markets, supermarkets, department stores, and other crowded places.

On February 19, 2021, the Government of Peru extended the COVID-19 health emergency for another 180 days, from March 7 to September 2, 2021.

Peru modifies some COVID-19 movement restrictions

These are the new measures to take effect through August 22, 2021.

Movement Restrictions:

High Alert.

Regions: Cajamarca, Callao, Huancavelica, Huanaco, Ica, Lima, La Libertad, Lambayeque, Lima, Madre de Dios, Piura, Puno, San Martin, Tumbes

Curfew Restricted Hours: 11pm – 4am, partial vehicle restriction on Sundays.

Closures & Opening Capacities: Archeological zones, museums, restaurants and all public spaces are operating at a 40 – 50% capacity throughout the regions. Banks and supermarkets are open to a 60% capacity.

Very High Alert

Regions affected: Loreto, Ucayali

Curfew Restricted Hours: 12am – 4am

Closures & Opening Capacities: Commercial spaces, archeological zones, museums, restaurants and all public spaces are operating at a 50 – 60% capacity throughout the regions.

Interprovintial Travel operating at 50-100%.

Closures & Opening Capacities: Archeological zones, museums, restaurants and all public spaces are operating at a 30 – 40% capacity throughout the regions. Banks and supermarkets are open to a 50% capacity.

Use of double masks and facial protector necessary in certain establishments.

Extreme Alert levels: Chachapoyas, Lucanas, Espinar

Details for Extreme Alert levels: Monday-Saturday curfew is 9:00p.m. to 4:00 a.m. Sunday curfew is 24 hours. On Sundays, personal vehicles are prohibited. Taking taxis and public transportation is allowed.On all days of the week, restaurants may deliver from 4:00 a.m. until 11:00 p.m. Pharmacy delivery is available 24 hours. Taking taxis and public transportation is allowed. Monday – Saturday, supermarkets and grocery stores are open at 40% occupancy. Restaurants are open at 30% occupancy. Banks are open at 40% occupancy. Salons, spas, and barbershops at 40% occupancy by appointment. Casinos, gyms, movie theaters, churches are open at 20% occupancy. Beaches remain closed. Open-air team sports and club activities are prohibited.

Locked Down: Arequipa

The city of Arequipa has suspended movemet both in and out of the area. If you had plans to visit it is wise to reschedule.

Risk level: high. Curfew hours have changed to 09:00 p.m. to 4:00 a.m. and social immobilization will be all day Sunday.

The areas under extreme risk are: Metropolitan Lima; Callao (Callao region);

  • Curfew will be between 9pm and 4am, and social immobilization will be all day Sunday.

  • 40% capacity at stores selling necessities: supermarkets, pharmacies, bodegas, etc.

  • Pharmacies’ delivery service can operate 24 hours.

  • 20% capacity at malls, department stores, outdoor spaces for performing arts.

  • 30% capacity at restaurants; Delivery services between 4am and 11pm.

  • 40% capacity at banks and other financial institutions.

  • 40% at salons, spas, barbershops and related businesses.

  • 30% capacity at libraries, museums, archaeological monuments, cultural centers, galleries, zoos, botanical gardens, etc.

  • 20% capacity at educational & cultural spaces.

  • 50% to 100% capacity for interprovincial land transportation, regulated by the Ministry of Transport and Communications (MTC).

The Archaeological Park of Machu Picchu —Peru's main tourist attraction— will reopen to tourists starting Monday, March 1, Cusco Region Governor Jean Paul Benavente confirmed on Thursday, Feb. 26.

  • Always wear your mask outside. Face masks are required by Peruvian law. You may be fined if you do not wear one or do not comply with curfew and quarantine regulations. There are currently no exceptions for vaccinated individuals.

  • Double masks are required, and face shields are recommended in highly populated indoor areas such as shopping malls, department stores, pharmacies, and grocery stores. You will not be permitted to enter without them.

  • Wash your hands frequently, and respect social distancing guidelines.

  • The Inca Trail is set to re-open from the 15th of July at a predicted 50% capacity.


There are some inconveniences with visits to Taquile since the community does not allow any travel agency to enter the Island, they are only receiving that their boats from the community enter, they do not allow the guides to carry out their work, nor have the authorities manifested themselves until The date, quite apart from this, many residents of the place have been infected with the disease at the moment it is not recommended to visit Taquile.


Since October Peru has opened its borders to seven regional destinations, with an additional 10 international destinations including the US, Canada, Mexico, and Brazil from November 1st, 2020.

On Oct. 5, Peru opened flights from 11 cities in seven neighboring nations as part of its phase four economic reactivation. The countries include Ecuador, Bolivia, Paraguay, Colombia, Panama, Uruguay, and Chile.


North America: United States (Los Angeles, Miami, Orlando, New York, Houston and Atlanta), and Mexico (Mexico City and Cancun).

South America: Colombia (Cartagena) Argentina (Buenos Aires, Rosario, Mendoza, Córdoba, Tucumán), Brazil (Rio de Janeiro, Sao Paulo, Brasilia, Porto Alegre, Foz de Iguazú).

Central America and the Caribbean: Cuba (Havana), Jamaica (Montego Bay), Dominican Republic (Punta Cana), Costa Rica (San José) and El Salvador (San Salvador).

Passengers onboard all the flights will be required to wear a face shield and mask and present a negative COVID -19 test (PCR-RT) taken no more than 72 hours prior to travel to enter Peru.

Affidavit of Health and Geolocation Authorization

The filling of this form is a precondition for the authorization to enter the plane.

Specific Information:

  • The Peruvian Government extended national quarantine measures through December 18, 2020 to mitigate the spread of COVID-19. Accordingly, there is a curfew in effect and some regions remain under quarantine. See “Movement Restrictions” section below for quarantined regions and measures.

  • Peru began phase 4 of economic reactivation on October 1, including the resumption of a limited number of international flights. See “Travel Options” Section below for more information on flights. Beginning October 1, stores will be able to operate at 60% capacity and restaurants at 50%; travel agencies and tour operators may resume operations, while bars and cinemas will remain closed. For more information on activities that will resume under phase 4, please see Supreme Decree No. 157-2020-PCM (in Spanish).

  • The wearing of facemasks in public places is mandatory and social distancing measures must be respected.

  • Schools and other public and religious events remain suspended. There is a limited resumption of in-person teaching at primary and secondary schools located in rural areas with limited means of communication, internet connectivity, and zero COVID-19 infections.

  • For COVID-19 health related information and official statistics, please visit the Peruvian Ministry of Health’s website ( in Spanish).

Airport arriving times:

  • We recommend 3 hours prior to the departing time from Lima and 2 hours before from the rest of the domestic airports.

Peru is able to test for COVID-19 in country. There are both private hospitals and laboratories performing tests as well as test administered by the Peruvian Ministry of Health (MINSA). Persons presenting symptoms of COVID-19 should dial the toll-free number 113, send a WhatsApp to +51-952-842-623, or send an email to  Responses may be in Spanish only. For more information on requesting a COVID-19 test through MINSA please visit this website:


Updated Aug 30, 2021

International Travel Ecuador's land and sea borders remain closed to passenger traffic until further notice; however, international air travel is continuing as of Jan. 8.

All air arrivals are required to present a negative polymerase chain reaction (PCR) COVID-19 test.

Persons who present a negative PCR test and who do not have COVID-19 symptoms will not be required to quarantine; however, airport officials will randomly select passengers for testing upon arrival. Persons who test positive will also be subject to quarantine protocols.

Please note procedures may change at any time.

Beginning on August 31st, the following New entry Guidelines to the Galapagos Islands will apply: International visitors traveling to the Galapagos Islands. Passengers who are 16 years and older will be required to provide: 1). A negative RT-PCR Test taken within 72 hours before traveling and additionally. 2). A vaccination card with a complete series of a Covid-19 vaccine, issued at least 14 days before entering the country.

The requirements to enter Ecuador remain the same as before: Travelers to Ecuador must provide a negative RT-PCR Test taken within 72 hours before traveling, or present a vaccination card with a complete series of a Covid-19 vaccine, issued at least 14 days before entering the country.

For more information, please see the September 11, 2020, protocol released by the Special Regimen of the Galapagos Government Council, Ministry of Tourism, and the Ministry of Public Health: (PDF 493KB)

The Government of Ecuador provides coronavirus-related information at this website:

Bolivia has reopened air borders

International flights

Authorities in Bolivia announced the suspension of all passenger flights to and from Europe Dec. 25 - Jan. 8, 2021 - Feb 15, 2021. The regional travel ban was prompted by the spread of a variant strain of coronavirus disease (COVID-19) in the UK. Officials have stated that repatriation flights will be arranged for Bolivian citizens intending to return from Europe. All other international travel, however, is continuing. As of Dec. 25, officials are enforcing the following revised travel protocols:

  • Travelers must complete an online entry form prior to travel and present the form upon arrival.

  • Travelers must present a negative polymerase chain reaction (PCR) test taken no more than 72 hours before travel for persons traveling from border countries, no more than seven days if traveling from South America, Central America, and the Caribbean, and no more than 10 days for persons traveling from North America, Europe (where allowed), Asia and Oceania.

Domestic MeasuresBolivia will remain under the current pandemic-related phase of recovery at least Jan. 15. Under this phase, all commercial, economic, cultural, sports, social, religious, electoral, and recreational activities may continue or resume, if previously restricted, provided required sanitization and other health protocols are implemented. All individuals must continue to observe physical distancing of 1.5 meters (5 feet) and wear a facemask in public places.

Municipal officials are still empowered to enforce stricter restrictions on businesses, intercity and interdepartmental travel, general movement, recreational activity, and public gatherings, depending on the local risk level. These measures may include scheduling and capacity limits or restrictions on commercial operating hours or vehicular movements.

Localized Movement RestrictionsSome municipalities continue to enforce stricter movement restrictions despite the easing of measures at the national level. As of Dec. 25, a curfew remains in effect in La Paz 2200-0500 on weekdays and 2000-0500 on weekends and public holidays. All business operations must end one hour before the curfew takes effect. In Santa Cruz, similar movement restrictions are being enforced 0100-0500 daily until further notice while, movement restrictions in Cochabamba will be enforced 0500-2300 Monday-Saturday, and 0500-1800 on Sundays.

Authorities could reimpose, extend, further ease, or otherwise amend any restrictions with little-to-no notice depending on disease activity over the coming weeks.

On September 1st, Bolivia has reopened air borders.

PCR testing required

While not officially reopen for tourism due to strict quarantine and curfew regulations in place, some categories of foreigners (like foreigners with dual citizenship, diplomats, spouses of nationals, etc) can once again enter Bolivia by air. Land borders remain closed.

All approved foreigners and Bolivian citizens returning home are required to bring a negative PCR test with them, taken no longer than 7 days prior to arrival in Bolivia. If the passenger is a foreigner, they will need to have the test endorsed or certified by a Bolivian consulate before arriving.

Approved passengers entering Bolivia will also have to fill out a health affidavit form and agree to a screening upon arrival, which included temperature checks. Any temperature over 38c will results in a medical exam which may include testing.

Foreigners entering Bolivia should be aware that most of the nation is still under movement restrictions, curfews, quarantines and many other regulations. Social distancing and the use of masks in public is required by law and can be fined for non-compliance.

Monday to Friday vehicle and foot traffic is not permitted between 8:00pm and 5:00am. Saturday and Sunday the banned hours are 4:00pm to 5:00am. Shops and markets are only allowed to open on weekends until 4:00pm.

Travel to Bolivia is not recommended at this time.


Last updated: 30/08/2021

New entry protocols

Until August 31, 2021, only Chileans and permanent residents will be allowed to enter the country.

From September 1, the quarantine to enter the country will be reduced from ten to seven days.

At the time of entry, protocols included in the requirements box will continue to apply.

Minors traveling alone may carry out the 10-day quarantine at home.

New exit protocols

As of July 26th, Chileans and residents over 18 years of age who are in possession of an approved Mobility Pass or permit to leave the country, which can.

For more information check


Who can leave the country?

  • Non-resident foreigners with passports from the country of origin.

  • Chileans and resident foreigners with a Mobility Pass enabled: does not include minors without a mobility pass (only through Arturo Merino Benítez Airport).

  • Chileans and resident foreigners without a Mobility Pass, who have an exceptional permit approved through the virtual police station (not in territorial police stations).

Who can enter the country?

Non-resident foreigners (only exceptions):

and/or countries that have not presented cases caused by variants of concern (variants of concem) of the virus, as determined by the Organization World Health.

  • Safe conduct of the consulate of origin

Chileans and resident foreigners.


7 days of mandatory strict isolation

At home:

  • People with a Mobility Pass enabled at the time of entering the country.

  • Families traveling with minors.

In transit hotel:

  • Mandatory for adults who do not have a Mobility Pass enabled at the time of entering the country.

  • People with a Mobility Pass who do not have an address to declare that they can reach in less than 5 hours.


  • Negative PCR test taken 72hrs. before boarding (infants under 2 years of age are excluded from the obligation to have a CRP)

  • Complete the International Health Passport (

  • Complete the tracking form within 14 days after arrival in the country (you will receive it via email).

*The foregoing is for all travelers who enter the national territory, regardless of the country of origin, or the region of destination (not even if they have a complete vaccination scheme against COVID19, independent of the vaccine).

All persons must wear facemasks while in public, including at parks, on mass transit vehicles, and in elevators. Health officials recommend medical-grade masks, but improvised or homemade coverings are permitted as long as they cover both the nose and mouth. All persons must also adhere to social distancing standards by keeping at least one meter (three feet) away from others. Exceptions are in place for individuals sharing vehicles and residences or engaged in work or other activities where maintaining such a distance is impossible.

  • Travelers (of all ages) will have to present 3 documents when boarding: 1). A completed “Affidavit of Travelers” electronic form (available at and also known as a Sanitary Passport) prepared less than 48 hours before boarding; 2). Proof of a negative result from a PCR test for SARS-CoV-2 (covid-19) result from a test taken within 72 hours prior to departure (Note: the 72-hour time period begins from the time the test is administered- not from when the test results are returned); 3). Proof of a health insurance policy that provides coverage for Covid-19 and related health issues during the traveler’s stay in Chile. The Health Insurance must cover charges associated with COVID-19 during your stay, with a coverage of USD $ 30,000 (minimum). (All documents must be presented before boarding the flight to Chile)

  • Further information can be found on the following Chilean government’s website:

Quarantine Information:

  • The Chilean government has instituted a gradual re-opening plan (“Paso a Paso”) with different levels of permitted activities at each step. Neighborhoods (comunas) may move forward or backward in steps, depending on local conditions. Learn more about the Paso a Paso plan here (Spanish only)

Free cancellation guarantees flexibility. We have many properties with free cancellation options, in case your plans change or the unforeseen happens.