Requirements to travel to Peru, Chile, Ecuador, Bolivia
Protocols for the New Normal
safety and hygiene are top priorities
The planes are disinfected rigorously every day.
Airbus A320 NEO fleet has HEPA filters, which trap microscopic particles, including coronavirus, with 99.9% removal efficiency.
The total air in the cabins is completely renewed every 3 minutes, which prevents the spread of it along the plane.
Check-in should be done digitally
Arrival at the airport
The new health controls in place required to enter the boarding lounge take additional time and can interfere with you boarding your flight on time.
To avoid any inconvenience, we recommend arriving at least 2 hrs and 45 minutes before the departure time of your flight
The counter will only be available for checking luggage and for the check-in of passengers with a disability or traveling with pets.Cash payment will not be available.
Passing through health control
Mandatory use of mask, temperature monitoring, COVID19 declaration and certificates proving your residence or travel for work.
Please cooperate when boarding the plane since the new way of boarding is through small groups and interspersed according to the rows of seats, with the aim of maintaining the required social distance.
Arrival at destination
Please do not leave any items or waste when you disembark from your flight.
Remember to wear your mask, it is mandatory.
The new system contemplates the disembarkation of passengers every 2 rows, therefore, we request your collaboration to wait seated until the front rows have exited the plane. In this way we will be able to maintain the physical distance.
Post COVID tourism in Peru is definitely going to take a huge leap with more tourist visiting some of the unexplored and most beautiful places in Peru, that are rich in culture and history as well as amazing scenic beauty.
-All transfers to and from the airport or station are still operated as a private service.
Our drivers will offer the guest antibacterial hand gel before boarding the vehicle.
To ensure safety, air conditioning will not be permitted.
According to the vehicle capacity, we will determine the maximum passengers allowed onboard, keeping at least 1-meter distance to comply with social distancing.
No passengers will be allowed on the front seat.
Facemask use is mandatory. Passengers must use a facemask.
The Transportation supervisor will ensure that drivers always have the cleaning kit as well as the car disinfection registry
Arriving in the hotel
-biosafety protocols and informative signs across property, indicating the correct hand washing process and ensuring a facemask is always used.
-In all the hotel access points, we have placed mats with disinfecting solutions for shoes.
-When entering the hotel, we have antibacterial gel dispensers for clients, guests, visitors, and team members.
-If the guest authorizes their luggage to be handled by the bellboys, they will carry bags by their handles with a cloth or disposable towels, damped with disinfectant.
-The front desk counter has an acrylic barrier with windows designed for check in, check out or any attention the guest may need, conserving 2-meter distance. Appropriate marks are set to ensure social distancing.
-The guest’s temperature will also be measured upon entrance, and in case it registers above 38°, an isolation area will be designated while a second verification is completed.
-Guests and service elevators will have cleaning and disinfecting routines every two hours, and this also applies for all common areas like stairs, handrails, phones, light switches, locks, and door handles.
-Housekeeping team members will have personal protective equipment.
-Minibar service will be suspended.
*At the time of confirming reservation we will send Protocol of each reserved Hotel
Groups. Even smaller. Even better.
-Lima. Our maximum group size has been reduced to 12 travellers on most tours to ensure even smaller groups.
-Cusco, Lima: We have reassessed the capacity of all our group services (SIC – shared), we now take up to 8 people in vehicles that have capacity for 15, thus minimizing close contact between tourists whilst also improving the service and offering a more personalized experience.
-In Machu Picchu we are keeping our policy of private guides. Our guides are trained to seek adequate spaces when guiding the group.
-Our guides, support staff and drivers have been trained to maintain an adequate distance from other groups of tourists during visits to attractions.
-Guides, support staff and drivers will use masks at all times during any service provided to tourists.
-All vehicles have alcohol gel on board and tourists are required to use it before getting in and out of the vehicle.
-We request that our clients also use a mask during the excursions; help us to look after those who are looking after you.
-At the end of each service, vehicles and equipment will be thoroughly washed and disinfected.
-We have restructured our services, offering more outdoor experiences and minimizing wherever possible visits to enclosed spaces.
-We have agreed strict protocols of cleaning and disinfection of equipment, surfaces and staff with all our providers of accommodation and catering, such as hotels, lodges, and restaurants, among others. Staff will use gloves and masks, anyone handling food will also wear a hat.
-We look after you from start to finish; from the moment you contact us, providing you with current, reliable, trustworthy information about attractions to visit, accommodation, food, climate, appropriate health protocols in each destination, etc; during the booking process we offer secure payment options and very competitive rates, we believe that we offer the best value for money; and from the start of your trip, in an airport, station or wherever you begin your experience, until your departure, there is a travel specialist to look after you, your health, and in the event of an emergency can get in touch with your loved ones back home; it’s therefore important you provide us with a contact number in your country of origin.
-Groups. With the aim of improving distancing between people, we have reassessed our group policy and are now offering groups of 8 people, with the ninth passenger free.
We are applying all of the above measures. If there is anything further you would like us to do, please feel free to ask when you reserve, we would be happy to accommodate any request you have.
International Flights. Tourism
Keep in mind that this information is constantly changing.
Time to take a safe trip!
The Latest Updates on COVID-19
21.01.2023 Peru has closed its famous tourist site Machu Picchu indefinitely over the ongoing protests against the country's new president.
Ecuador eliminated its COVID-19 entry requirements effective October 20, 2022. International travelers are no longer required to present COVID-19 vaccination cards or proof of a negative COVID-19 test prior to entering Ecuador. For more information, please see the October 19, 2022, resolution issued by Ecuador’s Emergency Operations Committee: https://www.gestionderiesgos.gob.ec/resoluciones-coe/. International travelers are still required to present a declaration of traveler health. The declaration is available on the ministry of Public Health website: https://declaracionsalud-viajero.msp.gob.ec/. Note that special rules apply to the Galapagos Islands, see below.
Last updated: January 2023
Chile entry requirements UpDate
Last updated: January 2023
Requirements for entering Chile
Free cancellation guarantees flexibility. We have many properties with free cancellation options, in case your plans change or the unforeseen happens.